The documentation requirements for a company like Privat Sygepleje (Private Nursing) are extensive. That is why owner Mini Brint has chosen to digitalize the work.
When running a business like ours, it is absolutely crucial to comply with all requirements from the Danish Patient Safety Authority, GDPR, and others. Therefore, we have chosen to digitalize our documentation work with EG Sensum One.
Growing industry
Privat Sygepleje is one of the pioneers in a rapidly growing industry that offers private nursing and assistance to citizens who feel that the services they receive from the public sector are insufficient. Some never start with public home care and only make use of private nursing at home.
"In many places, public home care functions well, but there are also places where it does not match the citizen’s needs or expectations at all. Here, we offer a service that allows the citizen to maintain quality of life by staying in their own home and avoiding hospitalization, and for some, a wish to die at home," says Mini Brint.
Time to create security
Privat Sygepleje currently has 12 employees who perform tasks in the citizen’s own home but also, for example, in connection with vacations or activities.
"We have time for everything that public home care rarely has. Beyond basic care and attention at home, we can also help when the family wants to take a father with dementia on vacation or relieve the wife who needs someone to take care of the spouse if she has to attend an event.
The services range from classic nursing at home, respite care at home, home and elderly care, terminal nursing at home, and rehabilitation or recovery.
"Often it is the small things that make a big difference in everyday life when you, for example, are affected by dementia, illness, or aging. It could be changing the water in the vase or helping to wash the shirt and change the bed linens. With our many years of experience, we know how little or how much is needed to ensure security and peace in the home, also for the relatives.
Holistic approach to health and illness
At Privat Sygepleje, there is also a holistic approach to health and illness:
"Often there is a cause or story behind the citizen’s illness and situation. Here, a good relationship and close dialogue can solve challenges by connecting body and soul. If you have headaches all the time, it could be because you tense up your body due to family disagreements.
Therefore, it is also typically the same employee who meets the citizen, and we prioritize having a cup of coffee and a chat with the citizen, because it creates a sense of calm and security," says Mini Brint.
Supplement or replacement
Privat Sygepleje can be a supplement to public home care or completely replace it.
"We are completely flexible and keep our agreements. For example, we have citizens whom we visit just a couple of hours a few days a week, and other homes where we are present 24 hours a day," says Mini Brint.
Privat Sygepleje also specializes in supporting Danes living abroad who need nursing care, whether temporarily, permanently, or in connection with repatriation to Denmark.
Focus on health documentation
In addition to the core module and the accompanying mobile app, Privat Sygepleje has chosen to implement a number of EG Sensum One modules that are particularly designed to support healthcare efforts:
Health plan (The 12 nursing problem areas - FSIII)
Medication and FMK integration
DLI (Danish Pharmaceutical Information)
Health communication with the healthcare system (MEDcom)
Indicator with health measurements, i.e. values such as blood pressure and weight, which can be displayed graphically
FSIII with goals and sub-goals
"Until now, we have documented everything on paper, and all documentation is kept in three folders with the patient. In the long run, it was frustrating because we constantly had to look up, read, and document in several different places.
Therefore, we searched for a solution for a long time, but it was difficult to find a system that truly understands our business and supports care plans, medication management, and the evaluation of healthcare efforts.
Fortunately, I was recommended EG Sensum One by a competitor who is very happy with the system.
She therefore has high expectations for EG Sensum One.
First and foremost, I look forward to having a solution that makes our work easier and helps us comply with all requirements for patient safety and GDPR.
Additionally, I expect that the system supports our communication with the public sector, doctors, and hospitals and generally reminds us if we have forgotten to follow up on something. It will also be easier to access our documentation On-The-GO, regardless of whether we are sitting in the citizen’s own home, checking something back home, or are abroad with a patient. That will be great," says owner and nurse, Mini Brint, Privat Sygepleje