EG has implemented a No PO, No Pay policy across all group entities. All purchases must be supported with a valid EG Purchase Order — and all invoices must quote a valid PO number to be processed for payment.

Invoices received without a valid PO reference will be placed on hold.

Why this policy benefits both parties:
• Ensures all purchases are properly authorised before work begins
• Confirms agreed scope, pricing, and terms in writing
• Enables fast, automated invoice matching and on-time payments
• Reduces disputes, queries, and payment delays for suppliers

Don't have a PO yet?

Contact the EG employee who requested the goods or services before submitting your invoice. You can also reach our Procurement team at procurement@eg.dk.

Send invoices as PDF attachments to the accounts payable address accountspayable@eg.dk.
Send PDF invoices only to the scanning mailbox. No other documents should be sent to that address.

For all payment-related queries — invoice status, payment dates, or discrepancies — contact our Accounts Payable team at kreditor@eg.dk.

Invoices can also be issued in e-invoice format to the respective e-invoice addresses; for details, please contact the Accounts Payable team at kreditor@eg.dk.

Invoice on hold?
If your invoice is missing a PO number, it will be placed on hold and you will be notified. Please provide the correct PO number — do not reissue the same invoice, as this creates duplicates in our system.

What to expect after submission
Invoices received with all required information are typically processed immediately. When contacting kreditor@eg.dk with a query, please allow up to 3 business days for a response before sending a follow-up. This helps us manage queries efficiently and reduces unnecessary email volume.