Security

Security

At EG, security is our top priority. We understand the critical importance of safeguarding your information and ensuring continuity of service in today's digital landscape. That is why we have built a robust and multi-layered cybersecurity framework to ensure your data remains secure and confidential. Trust us to protect your valuable assets with the highest standards of security, so you can focus on what matters most – growing your business. Your peace of mind is our mission.

EG - Trustworthy Vertical Software

At EG safeguarding your data is fundamental to everything we do. We manage this through a layered approach, ensuring your information is always secure, constantly watched over, and ready to bounce back from any challenge.

Protection

We build strong digital walls around your data. This starts with robust access controls, meaning only authorized personnel with specific, validated reasons can view or interact with your sensitive information.

Think of it as having multiple, secure locks on a vault, with different keys for different trusted individuals, and we regularly review and manage who has which keys. We also employ network segmentation, which is like dividing our digital infrastructure into isolated compartments. This ensures that if one area was ever compromised, the breach would be contained, preventing it from spreading to other sensitive client data.​

Monitoring

Our security isn't a "set it and forget it" task. We have a dedicated team and advanced systems that are constantly watching over your data for any unusual activity.

This is like having a sophisticated alarm system and security guards on duty 24/7, continuously analyzing traffic and system behavior. If there's an unauthorized access attempt, a strange pattern of data movement, or any other anomaly, our systems immediately flag it. We also conduct regular security checks and audits to proactively identify and fix any potential weaknesses before they can be exploited. This continuous vigilance helps us catch threats early.​

Resilience and Service Continuity

Even with the best protection and monitoring, the digital world can be unpredictable. That's why we focus heavily also on resilience, ensuring your data and our services can withstand disruptions and recover quickly.

We maintain protected copies of your data in secure locations, so if one copy is affected, others are ready to take over seamlessly. We also have detailed disaster recovery plans that are regularly tested. This means we know exactly what to do in any emergency – whether it's a technical glitch or an unexpected event – to restore your service and data swiftly and with minimal interruption. Our goal is to ensure your operations can continue smoothly, no matter what.​

Supplier Controls

We recognize that our security extends beyond our own walls. We meticulously manage the security posture of any third-party suppliers or partners who might interact with your data.

This involves thorough due diligence before engaging a new supplier, assessing their security certifications, policies, and practices. We establish clear contractual agreements that mandate their adherence to strict security standards and data protection protocols. Furthermore, we conduct ongoing monitoring and regular reviews of our suppliers to ensure they continuously meet our high security expectations, providing an added layer of trust and security to your data.​

Additional Security Packages

While we always take care of customer data security within our environment, there are areas, where customers may address their specific security requirements and add extra levels of protection through additional security packages available for some of EG products.

Do not hesitate to contact your EG account managers or visit the website of particular EG products for details on available security add-ons.​